“The goal [of writing] is to get to the place where your usual judgy mind has been quietened, your easy opinions get reduced and you’re in a kind of holy state of not knowing anything.”
— George Saunders
AI Lemons
For years, industry watchers have derided consultants for overpromising, underdelivering, evading accountability – a complete waste of money. Recent AI scandals have prompted critics to suggest that “[clients] would be better off signing up for a ChatGPT subscription.”
Could consulting finally be disrupted out of existence?
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Why We Herd
Herd behavior is the basis for marketing, propaganda, economic bubbles and pyramid schemes. We often attribute blind conformity to FOMO, bad actors and social media. The truth, however, is more benign. Hype works because of a social phenomenon known as information cascades.
Cartoon Credit: Robert Mankoff / The New Yorker
Leadership in the Post-Moneyball Era
The recent mass rollout of AI tools such as GPT is accelerating our irrepressible trajectory towards technological utopia. It is more crucial than ever to rethink the role of leadership to guide us through the ensuing socio-economic disruption.
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The Operating Model in Context
Jargon is often used to obfuscate context in business discourse on operating models. We explore modern business theories to determine what operating models are and why they are important.
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The History And Evolution Of The Operating Model
A mainstay in business since the 2000s, the operating model is used to describe many things for different purposes. Tracing its evolution – from concrete objects to PowerPoint constructs – could help us reframe how it should be deployed in organizations.
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